Refund Policy

Eligibility for Refunds

Refunds are accepted within 30 days of delivery for items that are unworn, unwashed, and in original condition with all tags attached. The following items are not eligible for refunds:

• Sale or discounted items
• Items marked as final sale
• Customized or personalized products
• Items showing signs of wear or wash

Refund Process

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 5–7 business days.

Late or Missing Refunds

If you haven't received a refund after 7 business days, first check your bank account, then contact your credit card company — it may take additional processing time. If you've done all of this and still have not received your refund, contact us at support@shoponlythefinest.com.

Shipping Costs

Return shipping costs are covered by OTF for all eligible returns within the US. International return shipping is the customer's responsibility unless the item was defective or incorrectly sent.